Call Center “Midas-Telecom”

 

Incoming services

Sometimes every company faces difficulties such as the number of calls increased at such a rate that accept incoming calls, due to the small amount of time or staff becomes impossible. Too many resources are spent on call recording and consumer demand.

Outbound Services

Outgoing telephone company objectives are to collect the necessary information for business or need to communicate information to customers. Particularly popular lately become outgoing telephone campaign aimed at selling goods or services – telemarketing.

Online Support

Another possibility customer service – Online chat with call-center operator. This option is suitable: for customers who only need to know about the availability of certain goods, those who do not like to communicate “live”, customers who call given harder and longer than a mouse click.